1. Information We Collect

We collect information you provide directly when filling out the dealership application form, including:

• Full name, email address, and phone number
• Date of birth, PAN / Aadhaar (where required by OMC regulations)
• Location details — state, city, district, and pincode
• Land type, investment range, and preferred Oil Marketing Company
• Any additional information you voluntarily provide

We may also automatically collect technical data such as IP address, browser type, device information, and pages visited using standard web analytics tools.

2. How We Use Your Information

• To process and evaluate your petrol pump dealership application
• To contact you regarding your application status and next steps
• To send relevant updates about dealership opportunities and regulatory changes
• To improve our website functionality and user experience
• To comply with legal obligations under the Petroleum Act, IT Act, and DPDPA 2023

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Oil Marketing Companies for application processing
• Regulatory bodies (PESO, PCB, local authorities) when required by law
• Financial partners (banks/NBFCs) for loan facilitation — with your explicit consent
• Service providers assisting in website operations, under strict confidentiality agreements

4. Data Security

We implement SSL encryption, access controls, secure data storage, and regular security audits to protect your personal information against unauthorised access, alteration, or destruction. No internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses essential, analytics, and preference cookies to enhance your browsing experience. Analytics data is anonymised. You may disable cookies in your browser settings, though some website features may not function properly as a result.

6. Data Retention

Application data is retained for 7 years from the date of last contact, as required by Indian law. Website analytics data is kept for up to 26 months. You may request deletion of your data subject to applicable legal obligations.

7. Your Rights

Under the Digital Personal Data Protection Act 2023, you have the right to access, correct, or request deletion of your data, and to withdraw consent for marketing at any time. To exercise these rights, contact us at [email protected].

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related queries: [email protected]
PetroConnect House, 4th Floor, Senapati Bapat Road, Pune – 411016
Helpline: 1800-200-7654 (Mon–Sat, 9 AM–7 PM)

1. Acceptance of Terms

By using the PetroConnect India website and services, you confirm that you are at least 18 years of age, legally capable of entering into binding agreements, and agree to comply with these Terms & Conditions in full.

2. Nature of Services

PetroConnect provides consultancy and facilitation services to individuals seeking petrol pump dealerships across India, including application preparation, site surveys, regulatory support, loan facilitation, and construction coordination.

Important: PetroConnect is an independent consultancy and is not affiliated with, endorsed by, or an agent of any Oil Marketing Company (OMC).

3. No Guarantee of Dealership

Submitting an application does not guarantee dealership allotment. All applications are subject to:

• Eligibility verification and background checks
• Site feasibility assessment by our field team
• Availability of dealership opportunities in your area
• Final approval by the relevant OMC
• Compliance with all applicable government regulations

4. Fees & Payment

• Initial consultation and site feasibility assessment are provided free of charge
• Professional service fees are agreed in writing before any work commences
• All fees are quoted inclusive of applicable GST unless stated otherwise
• Fees are non-refundable once work has commenced, except where PetroConnect fails to deliver agreed services due to its own negligence

5. Client Responsibilities

You agree to provide accurate, current, and complete information in your application. Submission of false or misleading information may result in immediate rejection and possible legal action. You must comply with all applicable laws, OMC guidelines, and obtain independent advice as appropriate.

6. No Guarantee of Income

Revenue figures, profitability estimates, or income projections on this website are indicative only and not guaranteed. Actual results will vary based on location, market conditions, management, and factors beyond our control.

7. Intellectual Property

All content on this website — text, graphics, logos, icons, and software — is the property of PetroConnect India Pvt. Ltd. and protected by Indian and international copyright law. Reproduction without written consent is strictly prohibited.

8. Limitation of Liability

PetroConnect shall not be liable for indirect, incidental, or consequential damages, loss of profits or business opportunity, or delays/decisions made by OMCs or government authorities. Our total liability shall not exceed fees paid by you in the three months preceding any claim.

9. Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra. We encourage resolution through mutual discussion before formal legal proceedings.

10. Modifications

We reserve the right to modify these terms at any time without prior notice. Continued use of the website after changes constitutes your acceptance of the updated terms.

1. General Information Only

The content on the PetroConnect India website is provided for general informational purposes only. It does not constitute professional financial, legal, or business advice. Always consult qualified professionals before making significant financial or business decisions.

2. No Official Government Affiliation

PetroConnect India is an independent dealership facilitation consultancy. We are not an official government body, ministry, or public sector undertaking. We do not represent or speak on behalf of any government agency, petroleum ministry, or Oil Marketing Company.

3. Third-Party Company References

Any references to Oil Marketing Companies, government schemes, or petroleum entities on this website are for informational context only. Dealership allotments are governed entirely by those companies' own policies and procedures.

4. Investment Risk

Establishing a petrol pump station involves significant capital investment and business risk. Market conditions, regulatory changes, competition, and location factors can all impact profitability. Past performance of other stations is not indicative of future results for your dealership.

5. Accuracy of Market Data

Statistics, market projections, and industry figures mentioned on this website are sourced from publicly available reports and believed to be accurate at the time of publication. We make no warranty regarding their current accuracy or completeness.

6. Application Processing

Submission of an application through our platform does not create any contractual obligation on our part or any OMC to allot a dealership. We act only as a facilitation channel and do not have independent authority to grant dealerships.

7. Changes Without Notice

Information on this website, including dealership criteria, investment requirements, and available territories, is subject to change without prior notice, reflecting changes in company policies or government regulations.

1. Application Processing Fee

Where an application processing fee is charged, the following refund terms apply:

2. Non-Refundable Services

The following are strictly non-refundable once initiated:

• Site feasibility inspection charges
• Document verification and legal processing fees
• Third-party liaison or government filing charges
• Any fees paid directly to Oil Marketing Companies

3. How to Request a Refund

• Email [email protected] with subject: "Refund Request – [Your Application ID]"
• Include your full name, phone number, and reason for cancellation
• Attach proof of payment (receipt or transaction screenshot)
• Our team will respond within 3 working days

4. Refund Processing Time

Approved refunds will be processed within 7–10 working days from the date of approval and credited to the original payment method used at the time of application.

5. Disputes

If you are dissatisfied with the outcome of your refund request, you may escalate the matter by writing to our grievance officer at [email protected]. We are committed to resolving all disputes fairly and promptly.

6. Force Majeure

PetroConnect shall not be held liable for refund delays caused by circumstances beyond our reasonable control, including natural disasters, banking system failures, or government-imposed restrictions.